Malware, Spyware, Virus, Trojan, Rootkit: Oh My!
One of the most confusing things in the world of technology is that there are so many terms to describe how sick your computer is. Even the list above isn't complete! Why is this the case? Well it's actually pretty simple; there is no full consensus in the security community as to where the lines are between these various types of malicious software. Some are easier to classify than others but often an infection will have multiple methods of attack. Thus the confusion!
How bad is it, Doc?
This is a hard question to answer until we see your computer, but in most cases we can clean up an infection and get you back to normal within a couple of hours. If you're not sure if it's worth fixing, please consider our Home Technology Assessment. One of the many things we do during it is evaluate the age and stability of your computers.