You are here: e-Life > How We Help > Drop Off Help

Drop Off Help: Save at our Service Center

If you don't need it fixed right away, you can save by dropping off your problematic device at our Burlington MA Service Center (staffed by the same knowledgeable, experienced Geeks who visit our customer's homes).

Check our hours and location at right, and see how to make an appointment below.

When Is the Service Center Open?

Lunch is typically taken at 1:00. Please ring doorbell if locked.

Days Times
Monday - Friday 8am - 5pm
Saturday (pick-up & drop-off only) 9am - 2pm
Sunday closed
Holidays & Heavy Weather call

 

 

 

 

 

 

 

How Do I Schedule Drop Off Service?

  1. When purchasing a service, choose the "Drop off help" option before adding the service to the cart.
  2. After payment, print out your order email and bring it in when you drop off your equipment.  
  3. You can come in at any time. For faster service, call ahead to schedule your drop-off: 781-362-4700 Option 3

Data Recovery & Special Orders

Please note that data recovery work and special order parts will require full payment in advance of the work/order.

What If I Need to Cancel Service?

If you cancel, you are expected to pick up your equipment within one week unless recycling arrangements are made.

Can I Just Walk In with My Equipment? 

Walk-ins are welcome! 

  1. Drop off your equipment along with a $49 diagnostic fee to determine the extent of work required.
  2. Usually within 48 hours of drop-off, we will contact you and quote a price for the repair.
  3. Decide whether you'd like to proceed as quoted.
  4. If you opt to proceed, you will be notified when your equipment is ready for pick-up and payment.
Not Sure What's Wrong?

Fastest solution!

Buy our Diagnose My Problem service and we'll schedule a geek to find and fix the problem (with your approval) in one visit!  Learn more.

Got questions?

Send us your contact information and we'll call back and answer them all. Submit contact info.

Our Guarantee
Geek Housecalls Guarantee

You are guaranteed to be satisfied with the work done in your home, our service center or remotely.

Service Center Location

When are appointments available?

Our Geeks will come to your home seven days a week from 8:00 a.m. to 8:30 p.m. and you don't pay extra for after-hours or weekend appointments! 

Days Hours
Monday-Friday 8:00am to 8:30pm 
Saturday 8:00am to 8:30pm
Sunday 8:00am to 8:30pm
Most holidays 8:00am to 8:30pm

 

When can an appointment be scheduled?

Our call center dispatchers are available at 781-362-4700 to take your calls, answer your questions, and make appointments:

Days Hours
Monday-Friday 7:30am to 6:00pm 
Saturday 9:00am to 3:00pm 
Holidays 9:00am to 5:00pm

 

Drop-Off Help

Bring in your equipment to our Service Center (see the map below).

Days Hours
Monday-Friday 8:00am to 5:00pm
Saturday
(pick-up & drop-off only)		 9:00am to 2:00pm
Sunday Closed
Holidays & Heavy Weather Call

 

Remote Help and Self-Help

24 X 7 X 365 at www.GeekHousecalls.com

Service Center Location

7 Cypress Drive
Burlington, MA 01803
781-863-8111

View Larger Map
781-362-4700  |  Contact Us
Not to be confused with Geek Squad!