LEXINGTON 781-863-8111 QUINCY 617-472-8111 BRIDGEWATER 508-697-8111 PEABODY 978-536-4444 PROVIDENCE 401-351-8111 TOLL FREE 1-877-4PC-GEEK
 

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Hours

Service hours and availability
Our Geeks are available 7 days a week including evening appointments and most holidays at no extra charge!

Local geek availability

Geek Housecalls has over twenty local geeks that are available on a first-come-first-serve basis for appointments seven days a week between the hours of 7:00am and 8:30pm. Please note that calls can run later than 8:30pm as needed but generally will not start any later than 8:30 except by special arrangement.

Call center availability

Our Burlington call center dispatchers are available to take your calls, answer your questions, and make appointments as follows:

Weekdays from 7:00am to 6:00pm
Saturdays from 9:00am to 3:00pm
Sundays please leave voicemail
Most holidays from 9:00am to 5:00pm

We are also meticulous about checking voicemail during off hours, so don't be shy about leaving a message if you get a recording when you call!

Responsiveness

Usual Response - When you contact our dispatchers via telephone and ask for a geek to come onsite, we can usually get one of our geeks out to your location within 24-48 hours, and often the same day you call!

Emergency service

Emergency Service - In emergency situations, our dispatchers will work with you to get a geek to you ASAP! While appointments are usually scheduled within 24-48 hours of your call for help, we understand that sometimes you need service now! Emergency service availability is not guaranteed, but can usually be arranged, and if not, we'll let you know quickly so you can pursue other options. Please follow this link for details: Emergency Service Details

Schedule reliability

Most reliable schedule - Your geek typically works 3-5 housecalls per day, so it's not unusual for arrival times on appointments later in the day to be more unpredictable, that's why we schedule your appointment with a two-hour arrival window. If you need greater certainty in your schedule, tell your dispatcher you prefer a first-call-of-the-day appointment. That way, there's no other appointment ahead of yours to disrupt your schedule! Please note that first-call-of-the-day-appointments are available on a limited first-come-first-serve basis and may not be available within our "usual" 24-hour response time.

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Call now for a friendly computer geek at your door usually within 24 hours!
Windows and Mac geeks available!

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Geek Housecalls - Not to be confused with Geek Squad or Best Buy!
Copyright 2001-2009, Geek Housecalls, Inc.
It's Your Schedule!
"...life doesn't always fit neatly into a 9-5 window, that's why our geeks are available days, nights, weekends and holidays..."

Scheduling that fits your schedule We won't make you sit home all day wondering when your Geek will show up. We set a two-hour window for arrival and if your geek is going to miss the window we'll call to let you know as soon as we're aware of it. We may even reassign your call to another geek in order to keep your schedule intact. And if we miss the two hour window and need to reschedule as a result, we'll credit you $20 off the visit fee as our way of apologizing for the inconvenience.

Who's your geek? We always try to send the same geek to you and this is a good thing! Not just because it gives you the level of comfort that comes from getting to know your geek, but also because your geek can service you better as he or she develops a historical knowledge of your systems and situation. Please be aware however, that your geek may not always be immediately available when you call for service. That's why when you are making an appointment, our dispatchers will always give you the option of waiting until your geek's next available slot, or taking the first available slot from any available geek.